Mobile app release – 03/17

We’ve been working on some changes in the Cocoon app as a direct result of feedback we’ve had from our customers. We hope they will improve your experience with Cocoon.


Slider to manually arm or disarm your Cocoon

Customers told us that the manual arm and disarm button was easily pressed by mistake. In response, we’ve made the action slide only. This more definite gesture should reduce the risk of accidentally disarming your Cocoon when you need it to be armed; while ensuring it’s still incredibly simple to use.

Invite new members to your Cocoon household

Currently Android only, iOS coming soon

We’re planning lots of new features that will sit in the “Your Cocoon” part of the app. As part of this, we have moved the option to invite members to your household into the “Your Cocoon” section. Once there, the simple process of inviting new members is the same as ever.

 


What’s next?

We have lots of new features coming soon, but some of the most noteworthy things that we’re working on right now are:

  • Video downloads
    Cocoon has been successful in capturing a number of burglaries and providing necessary footage to police. In the future, you’ll be able to download this footage yourself to send to the Police and/or your insurance provider.
  • Remove members from your household
    We’ve had numerous customers requesting being able to remove someone from their household, this is coming soon and will be our first step in providing you with different levels of user access rights. As the Cocoon owner, only you will be able to delete other household members.

We’re always keen to hear how you’re getting on with Cocoon, get in touch by emailing [email protected] or joining the conversation on Facebook, Twitter or Instagram.

Haven’t rated Cocoon yet? Add your voice to our Trustpilot page.

Upgrading Your Home Security Experience

We’re very excited for our latest app updates, so much so that we wanted to tell you a little about them… Available in both the Android and iOS,  we think the updates will really improve your experience with Cocoon.

See what your Cocoon is hearing

The most exciting (and complex) new feature in the update is a live visualisation of the sound waves your Cocoon detects. This means you can see Subsound® in action. Curious to try it?…

Once updated open your Cocoon app. In the main menu select  “See Subsound”
(N.B. Make sure you’re connected to the same WiFi as your Cocoon for best results.)

We hope you think the visualisations as fascinating as we do.

Subsound Visualisation screens in Cocoon Home Security Android and iOS Apps
Examples of Subsound® live, you can view it at any time, whether there’s an alert or not.

Upgraded app design

The app design has had a serious rejig to make everything not only more visually appealing, but also even more intuitive to use. The timeline is now far richer in information. There are video thumbnails for the past seven days of alerts.

You told us that being able to manually arm and disarm your Cocoon was a feature that really mattered to you. We listened, and so have made it much more straightforward and obvious to do. Now should you want to arm your Cocoon at bedtime, or disarm it when you have a babysitter, it’s really easy to do.

Sound the siren

Lots of you said that you wanted to try out the siren but couldn’t until there was an alert, but when there’s an alert you’re not home to hear the siren. Based on this we’ve now added an option to use the siren whether there’s an alert or not.

There’s much more to these updates, but we’ll let you try it for yourself.
Please do let us know what you think.

Say hello

We’re working hard to continually improve your Cocoon experience, your feedback really helps guide us so if you have a Cocoon and have any ideas, problems, things you love or questions then please do get in touch via Twitter, Facebook or Email