It’s been a busy and very exciting period at Cocoon HQ as we’ve begun shipping the first cocoons to our earliest Indiegogo backers.
We’ve had some great feedback, excited tweets and messages as shiny new Cocoons made it out to your homes for the first time. Thanks very much for the updates and photographs, like this tweet from Ross, you’ve put smiles on our faces!
We’re steadily increasing the number of Cocoons that we’re shipping to you, our earliest supporters. This is so we can test our systems thoroughly and make sure that, should any issues arise, we can resolve them for you as effectively and quickly as possible so everyone has a great experience
We’re learning as we grow and your support has proven invaluable. Thank you.
- We’re shipping to UK customers over the next few weeks and throughout July.
- US, Europe and rest of world customers can expect their Cocoons to be shipped from late July.
We’re very excited to be officially launching Cocoon with a party in London next week, Tuesday 28th. If you are a Cocoon customer and would like to come, but haven’t received an invitation then please get in touch.
We spotted that a small number of our earliest Cocoon shipments were packaged with the wrong USB power cables. These have all now been replaced and to ensure it never happens again we’ve upgraded our quality control system so our customers always receive cables that are tried, tested and ready to go. We want to say a big thank you to those who’ve been patient as we’ve resolved things, and to thank our team for handling things fast and efficiently.
We’ve accelerated sourcing and shipment so that brand new cables will be included in all future shipments. We insisted that our suppliers did this fast turn-around to get the Cocoons that are with our early supporters running smoothly as soon as possible.
A key element of the Cocoon system that you’ll see improve over the next few months will be the accuracy of the Geolocation technology in the Cocoon app. This uses your smartphone signal to determine if you and your family are at home, it then can deactivate alerts to prevent false alarms. While this technology is used by services like Uber is yet to be perfected, but as we love a challenge we’re working hard to improve it for you!
Our team is growing
In other great news our team is growing. In the last few weeks Jack has joined us to work on user-interface design, Jiri has joined us as an electronic engineer and Sabrina has joined the Marketing Team focusing on communications.
We’ll be posting regularly but as always, if you have any questions or comments please get in touch on Facebook or Twitter, and if you think you’d like to join our team please check out our careers page.