Cocoon signs the Mental Health Pledge

We pledge to create an open environment where mental health is supported, and people can bring their full selves to work.

Cocoon is proud to join the pledge. Along with other forward-thinking businesses, big and small, we are recognising the importance of employees looking after their health – mental and physical. This pledge is a signal to our team, partners and the public that Cocoon believes workplaces should be safe and inclusive environments for mental health.

Thank you to the Sanctus team for working tirelessly to change the perception of mental health and creating the Mental Health Pledge.

What is The Mental Health Pledge?

The Mental Health Pledge is a commitment by Cocoon to try to be a part of the change we want to see. It signals an attitude and way of working that is supportive. Encouraging our team to talk openly about their health and empowering them to bring their full selves to work.
The ten principles of the Mental Health Pledge are:

  1. We commit to raise awareness and education of mental health within the workplace. Therefore, striving to create an open and empathetic environment where conversations around mental health are supported and accepted by all members of staff.
  2. We will communicate the importance of this pledge and the company’s stance towards mental health throughout all levels within the business, including the c-suite and senior management.
  3. We will ensure everyone is given adequate space to understand and determine their mental health needs. This may be through basic signposting, time-off, verbal support and/or paid-for internal resources.
  4. We intend to fully take into account individual mental health circumstances when making business decisions whenever possible.
  5. We acknowledge that in 1:1 conversations it’s appropriate to discuss not only business performance but overall well-being too.
  6. We consider activities that are beneficial for mental health (such as yoga, meditation or coaching) equally on the cultural/wellbeing agenda alongside activities for other areas of well-being (such as sports teams etc).
  7. We will make a considered effort to promote the company’s policy or offerings towards mental health to our employees.
  8. We promise to ensure that if we’re providing health insurance for the team, it will have adequate provisions for mental health support.
  9. We confirm that having a historic mental health problem, issue or illness will not be a barrier to career progression or development within the organisation.
  10. We agree to treat mental health days equally to physical sick days. Therefore, sickness absence refers to any and all absence related to mental and/or physical incapacity to work.

Why is Cocoon committing to the Mental Health Pledge?

We believe that mental health is just as important as physical health. An open and empathetic approach to mental health in the workplace should be the standard, not the exception. Yet one-third of all sick notes written by NHS doctors are for mental health. We don’t want our team to get to the point where this feels like the only option to help with their wellbeing. Instead, we want them to know that we are here to support them.

That is why Cocoon has signed the Mental Health Pledge. It signals our commitment to creating an open environment where mental health is supported, and people can bring their full selves to work.

Cocoon proudly joins the likes of Red Bull, Prince’s Trust, Virgin Trains, and Transferwise in signing the pledge. Corporations, charities and fellow tech startups are taking steps to change the way we think about mental health at work. Could you do the same?

Find out more and contact the Sanctus team here


Fairer prices for loyal insurance customers

British insurers announce they will reward long-term customers with fairer premiums. Previously in insurance, price-drops targeted new customers and left loyal customers facing price-hikes, with this announcement that may finally change.

Cocoon has set out to make it simple for everyone to feel safe. This mission goes far beyond home security, it’s about doing our best to treat everyone fairly. Knowing that the customer help team will look after you and that the products you choose can be trusted, is just as important in home security as it is in insurance.

Announcing customer-first insurance

This announcement is timely. In February Cocoon’s CEO, Sanjay Parekh, called on the ABI (Association of British Insurers) to lead the industry in focussing more on their customers. He said the nature of their relationships with customers should be “centred around prevention more than claims and renewals. Innovating in this way will lead to more engagement and position insurance as a service that’s really trusted.

The new guidelines from the ABI and BIBA (British Insurance Brokers’ Association) on fair pricing shows that insurance has the potential to lead the way in looking after customers. However, this will not work in isolation. Technological and business innovation is needed too. For example, Cocoon’s partnership with Policy Castle rewards people for being more responsible in looking after their home. By promoting prevention insurers can better justify lowering the cost of long-term customers’ policies by better pricing risk.

Will it make my insurance cheaper?

“Home insurance companies are taking advantage of people’s loyalty,” says Gillian Guy, Chief Executive of Citizens Advice. In a recent report on the so-called loyalty penalty, Citizens Advice found that home insurance customers could end up paying an average of £110 more each year than new customers. The result of insurers fighting for new customers by dropping their prices. Insurance is not alone. This loyalty penalty is also rife in the energy, broadband, mortgage and mobile markets.

Previously, if you didn’t shop around when your insurance came up for renewal, you’d likely end up paying more. This sometimes amounted to hundreds of pounds a year. The hope is that your insurer will now offer you a fair and competitive price at renewal.

However, this is guidance and not regulation. Insurers are free to implement changes in line with their own strategy and goals. The ABI and BIBA say they hope for fast implementation and that the Financial Conduct Authority will consider it in supervising firm’s practices. This sounds optimistic, but they are relying on momentum from an industry known for being slow in implementing change.

If the change works as we hope, you will see your loyalty rewarded in home, motor and travel insurance, with reduced prices for loyal customers.  Health and pet insurance are not included in the guidelines.

Is it really a game changer?

“For far too long, those taking steps to protect their homes and loved ones have not been rewarded for doing so,” says Sanjay, CEO at Cocoon. “This may be a small step, but it is the beginning of customers seeing change for the better. Innovation like this, and working with new smart technology, is helping insurance to keep pace with our modern world and become trusted by increasingly savvy customers.”

In an industry often criticised for being slow to adopt new technologies and trends, this is a game changer. It could not only save millions of families in the UK money but also improve the quality of their lives day to day. Afterall, this is the core reason why insurance exists.


Can smart home security cameras combat the rise in UK burglary?

With the news that rates of burglary in the UK are increasing 9% year-on-year, there’s never been a more important time to protect our homes. Security systems work by deterring burglars, yet 70% of Brits don’t have one in place. We need to make home security more simple and accessible so everyone can feel safe.

What’s causing the rise?

There is debate around whether budget cuts affecting the Police Force may have impacted burglary, but with 21,000 fewer police officers since 2010 – there is certainly less visibility and less resource to fight crime.

As more people across the UK are having their income squeezed, renting is becoming the norm over homeownership. Over 5 million households are renting right now, and that’s set to rise to nearly 6 million in the next few years. Pair this with the misconception that home security is difficult and expensive to install. As a result, a tenant is unlikely to invest in home security in the same way that a homeowner might.

What can I do to stay safe?

There are some basic security precautions you can take that will prevent over a quarter of break-ins. To help you feel safe we’ve compiled a list of three simple tips to help protect your home, including making friends with your neighbours!

These simple tips help keep your home safe, but with more than 81% of burglars admitting they would not target a house if it had home security in place, deterrence is key. But you’ll find not all home security is created equal. Some have ugly sensors, need a code entered every time you come and go, and sound false alarms irritating your neighbours without anyone taking action. Some set automatically, avoiding false alarms and notifying you on your phone so you can choose what action to take.

Our quick guide to home security is a good place to start exploring your options.

Is a camera better than a traditional security system?

Sometimes, no matter what precautions you have in place, the worst can still happen. Giving the police evidence of a burglary, to help them catch the culprit, can be the difference between getting your belongings back or not.

Home security systems will deter most burglars, but there will always be some stubborn enough to enter a home even if there’s security in place. If they do break in a security camera will capture evidence you can use to prosecute and convict them. In contrast, a traditional system will just sound an alarm that’s likely ignored. This was seen in action recently when Cocoon’s smart home security camera caught burglars in balaclavas red-handed. While it’s scary viewing, the video did result in the arrest and conviction of the criminals who broke into the family home. Thanks to Cocoon, justice was done and the family’s stolen things, including a sentimental piece of jewellery, were returned.

Could smart home security cameras be the answer?

We believe that a key way to bring down the number of burglaries is through smart technology. By making home security that’s simple, flexible and accessible enough for everyone. So we can all feel safe, knowing that our homes and loved ones are protected.

At Cocoon, we’re on a mission to make it simple for everyone to feel that their homes are secure. We do this by developing smart things that are easy to use, with the best people and technology. Giving you a home security camera that simply works.

Armed with unique Subsound® technology, every Cocoon camera is smart enough to learn about your home to avoid false alarms. Powerful enough to detect movement in rooms and floors of your home beyond what the camera can see. If something unusual triggers Cocoon you’ll get a notification on your phone with live HD video. You can check what’s happening at home and choose to sound the siren, phone the police or a neighbour, or dismiss the alert as everything’s okay.

You can install a Cocoon home security system in under a minute. It’s so easy to use that even 80-year-old self-proclaimed technophobes give it five-star reviews. If you move house, simply unplug it and take it with you. There are no ongoing fees making this home security that anyone can get. Truly helping you to feel safe, and worry less.

Listen to us as we discuss the issue of rising UK burglary on LoveSport Radio: